Chicago Knife Works Reviews

Chicago Knife Works has an overall rating of 3.5 based on 35 reviews. Customer feedback on Chicago Knife Works is mixed: Chicago Knife Works reviewers highlight positive aspects like wide selection of quality knives, knowledgeable customer service, competitive pricing, fast shipping, which strongly appeal to knife enthusiasts, chefs, outdoor adventurers. However, Chicago Knife Works is often criticized for its limited international shipping options, occasional stock issues, higher prices on some brands, website navigation challenges.

3.5/5.0

35 reviews

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All Chicago Knife Works Reviews (35)
michael.Anderson
May 12, 2026
"and the stock info was a bit off"
and I ordered a knife that showed as in stock, but then I got an email saying it was actually backordered. They refunded me quickly, which I appreciated, but the inventory on the site could definitely be more accurate.
JamesIrwin_11
May 11, 2026
"Order was mostly fine, but one item wasn’t what I chose"
My order from chicagoknifeworks was mostly right, but one of the small items I received wasn’t the one I picked. It wasn’t a huge issue, but it did make me feel a little misled since I expected to get exactly what I ordered. Shipping was okay and everything else was fine, so I’d probably order from them again. I just hope they double-check orders a bit better next time.
hello_julie606
May 10, 2026
"Took longer than it should have"
They did eventually get back to me and the issue was sorted, but the wait was frustrating. I was expecting better communication, and having to sit around wondering what was going on left a bad impression. It got resolved in the end, but the slow response definitely stood out more than the fix.
Shelly-pickett
April 30, 2026
"Pretty legit knife, shipping was fine-ish"
The knife seems like the real deal and came in what looked like the proper brand packaging. Shipping took a little longer than I was expecting, maybe just a bit slow, but nothing too bad. Overall it seemed authentic to me and I’d probably order again.
James.wagner
April 14, 2026
"They took care of my order right away"
I had an issue with my order, but their team handled it really quickly and made the whole process easy. No hassle at all, and it definitely made me feel like I could trust them to make things right.
hello_kathleen646
April 10, 2026
"Not gonna lie, checkout took a little…"
Not gonna lie, checkout took a little while, but everything else was fine
Sara_strange73
April 04, 2026
"Pretty quick help"
They helped me out quickly, like way faster than I expected. Overall, it was a good experience
hello_mildred135
March 29, 2026
"Pretty solid for the price"
I wasn’t expecting anything amazing, but it ended up being a good buy for what I paid. It does the job, feels decent enough, and I don’t feel like I wasted my money. Wait—actually, I’m kind of impressed. For the price, it’s definitely worth it.
antonelopez8204
March 19, 2026
"The selection felt kind of random to…"
The selection felt kind of random to me, and I was surprised they were missing some common knives I expected to see. It made me wonder a bit about the overall quality and how carefully the set was put together.
DavidBennett
March 08, 2026
"I had to cancel my order and..."
I had to cancel my order and was a little nervous it would turn into a hassle, but the refund was handled really quickly. No back-and-forth or drama, and the money was back on my card in just a few days. Small win for me because I was able to put it right toward something else I needed.
TURNER
February 23, 2026
"Decent site, but stock was hit or miss"
The site itself was okay and easy enough to browse, but a lot of the brands I usually buy were either missing or out of stock. I was trying to place an order after dinner while half-watching TV, so maybe I was already a little impatient, but it got kind of frustrating after searching around for a while and not finding what I needed.
LawrenceGreen
February 15, 2026
"Good prices, but shipping is rough"
The prices are good, which is why I keep checking back, but the shipping costs really hurt. The site also kind of works when it wants to, so the whole experience can be a little frustrating.
hello_joyce764
February 15, 2026
"Checkout Felt Secure and Went Smoothly"
I ordered from Chicago Knife Works and, from my experience, the payment process felt secure enough. Checkout was straightforward, and I got the confirmation email right away, which made me feel better about it. I’m giving it 4 stars because the website looks a little old-school, and I personally get nervous putting my card info in online. But everything went fine, nothing seemed off, and the charge showed up correctly.
Joseph_little85
January 20, 2026
"Arrived in good shape"
The box showed up clean and tightly packed, with no dents or damage that I could see. Straightforward, but it was nice to have it arrive looking fine.
Saul_garcia75
January 19, 2026
"This shipped really fast, much quicker than…"
This shipped really fast, much quicker than a lot of other orders I’ve placed lately. I was expecting to wait a bit longer, so it was a nice surprise when it showed up so soon
cindy_Miller73
January 15, 2026
"Kind of Regret Buying It"
The blade itself is fine and works like it should, but the handle came with a few small scratches on it. It’s not a huge deal, but for something new, I expected it to look better. i’m feeling a little buyer’s remorse and wish I had checked out a few other options first.
bernardblough5189
January 13, 2026
"Pretty good deal overall"
I wasn’t totally sure at first, but I ended up getting a decent deal on a pocket knife using one of their promo codes. The price was lower than most other places I had checked, which was nice. Shipping wasn’t exactly fast, but for the discount, I can’t complain too much. I’d probably use them again if there’s another sale.
ednatorres9742
January 10, 2026
"Package arrived, but shipping felt a little unpredictable"
I ordered from chicagoknifeworks and, to be fair, the package did show up and everything was in good shape. So I can’t really complain too much there. But the shipping took longer than I expected, and the tracking barely updated for a few days, which made me wonder if it was just stuck somewhere. Maybe I’m being a little impatient, but I feel like better tracking would’ve made the whole thing less stressful. I’d probably order again, just not if I needed something quickly. Has anyone else had shipping be kind of hit or miss with them?
tamara_Blanco98
January 06, 2026
"Return process was frustrating"
The knife itself was okay, but trying to return it was a hassle. It took way too long to get a response, and when I did, the instructions weren’t very clear. I had to follow up more than once, and it kind of felt like nobody was actually reading my messages. Not a great return experience overall.
JohnShinkle_92
January 05, 2026
"Wish I’d Ordered the Right Size the First Time"
I ended up having to exchange a knife because I totally ordered the wrong size, which was on me. I definitely wish I’d double-checked before placing the order, since I had to cover return shipping and that was a bit of a bummer. That said, the exchange process was straightforward, support got back to me in a reasonable amount of time, and the replacement showed up just fine. I’d still order from them again

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